A.20歲—60歲 B.20歲—65歲 C.18歲—65歲 D.18歲—60歲
A.主動(dòng)親切地詢(xún)問(wèn)客戶(hù)辦理的業(yè)務(wù) B.指引客戶(hù)自行取號(hào) C.指導(dǎo)客戶(hù)使用智能設(shè)備填單 D.及時(shí)對(duì)等候區(qū)客戶(hù)二次關(guān)懷
A.以規(guī)范站姿向客戶(hù)微笑,主動(dòng)親切地向客戶(hù)問(wèn)好 B.以規(guī)范站姿向客戶(hù)微笑,等待客戶(hù)上前詢(xún)問(wèn)如何辦理業(yè)務(wù) C.以規(guī)范站姿向客戶(hù)微笑,指引客戶(hù)自行取號(hào)