A.說(shuō)者說(shuō)到聽(tīng)者想聽(tīng)的 B.說(shuō)者說(shuō)聽(tīng)者高興的事 C.聽(tīng)者聽(tīng)到說(shuō)者想說(shuō)的 D.聽(tīng)者認(rèn)真聆聽(tīng)
A.How B.When C.What D.Who E.Where
A.信息源/發(fā)送者 B.通道 C.接收者 D.障礙 E.反饋