A.越是顧客關(guān)心的問(wèn)題,導(dǎo)購(gòu)越要仔細(xì)詢(xún)問(wèn) B.詢(xún)問(wèn)要先易后難,用簡(jiǎn)單的問(wèn)題拉近與顧客的距離 C.在顧客回答中尋找顧客真正的需求 D.要連續(xù)發(fā)問(wèn),不給顧客思考的時(shí)間
A.身體傾向顧客 B.偶爾點(diǎn)頭表示認(rèn)可 C.邊聽(tīng)邊提問(wèn) D.眼睛仰視顧客
A.與之爭(zhēng)論,絕不迎合 B.迅速成交,避免夜長(zhǎng)夢(mèng)多 C.用“崇拜”的心理去對(duì)待 D.擺事實(shí)、講道理,用數(shù)據(jù)營(yíng)銷(xiāo)